• AV / IT Service Desk Operations
• Ticket Queue Management (Multi-Queue Monitoring)
• Incident Triage & Initial Troubleshooting
• SLA Compliance & Follow-ups
• Clear Technical Documentation
• User Support (Phone, Chat,
• Active Directory (Account Creation, Password Reset/Unlock)
• Remote Troubleshooting
• MS Office (Word, Excel, PowerPoint)
• Customer Service & Communication
Experience: 10+ years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 10+ years
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.