Results-driven Quality Assurance Specialist with proven experience in customer service, technical support, and collections. Skilled in conducting call quality audits, facilitating calibration sessions, and driving service improvements. Proficient in Microsoft Office Suite, CRM tools, and visual design, with strong communication in English and Filipino. Dedicated to delivering high-quality results, enhancing customer experience, and supporting operational excellence.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.