Neil

Healthcare Customer Service | Patient Care Coordinator

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Overview

Looking for full-time work (8 hours/day)

at $6.75/hour ($1,296.96/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

September 2nd, 2025

Profile Description

I am a Bachelor's degree in Nursing graduate with over four years of experience supporting U.S. healthcare practices in patient care coordination, customer service, appointment scheduling, and administrative operations.

My experience includes serving as the primary point of contact for patients, coordinating appointments, managing provider schedules, conducting patient intake, maintaining accurate medical documentation, and handling high volumes of phone calls and emails. I have worked closely with physicians, therapists, psychiatrists, case managers, and administrative teams to ensure a seamless patient experience.

In addition to my healthcare background, I have experience in sales and customer service, where I developed strong communication, problem-solving, and relationship-building skills.

I am organized, detail-oriented, dependable, and thrive in fast-paced environments. I take pride in providing exceptional customer service, maintaining accuracy, and helping healthcare teams deliver quality care.

Core Skills
• Patient Care Coordination
• Customer Service
• Appointment Scheduling
• Calendar Management
• Patient Intake
• Medical Administration
• Phone & Email Support
• Medical Records Management
• Insurance Verification
• CRM & EMR Systems
• Administrative Support
• Data Entry
• HIPAA Compliance
• Microsoft Office
• Google Workspace
• Communication
• Time Management
• Multitasking

Why Hire Me?
• Bachelor's degree in Nursing
• Over four years of experience supporting U.S. healthcare practices
• Strong background in scheduling, patient coordination, and customer service
• Excellent written and verbal communication skills
• Detail-oriented, reliable, and committed to delivering outstanding service

Top Skills

Experience: 2 - 5 years

Manages patient coordination, EMR documentation, insurance verification, and medical records retrieval while maintaining accuracy, confidentiality, and patient satisfaction.

Experience: 2 - 5 years

Builds strong client relationships, resolves issues efficiently, and delivers consultative, results-driven customer service across phone, email, and chat channels.

Experience: 2 - 5 years

Balances professionalism and empathy to convert inquiries into scheduled meetings or appointments through value-driven conversations and effective deal closing.

Other Skills

Basic Information

Age
40
Gender
Male
Website
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Address
City of Taguig, NCR
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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