Customer Service & Administrative Professional | Skilled in Design & Business Su

Skilled in creative customization and bespoke design work, transforming client requests into personalized products with strong attention to detail and visual appeal

• Provided administrative and HR support, including maintaining employee records, assisting with recruitment, and processing basic payroll. • Gained strong organizational and data management skills at JP Morgan Chase while handling sensitive client information with accuracy. • Managed small business operations, overseeing inventory, scheduling, client relations, and financial tracking to ensure smooth daily workflows.

Acquired strong customer service skills through handling high-volume client calls at JP Morgan Chase, ensuring accurate resolution of account concerns with professionalism and empathy. Further strengthened these skills by managing client orders and inquiries for my cake business, where I learned to balance personalized service, clear communication, and efficient problem-solving to deliver excellent customer experiences.