Rishiel

Virtual Assistant| Customer Support and Admin Support

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.12/hour ($800.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (yesterday)

Member Since

August 30th, 2025

Profile Description

Results-driven professional with experience in customer support, technical support, and sales representation. Proven ability to communicate effectively with customers, resolve issues efficiently, and maintain positive client relationships in fast-paced environments.

Experienced in handling incoming calls and email support as part of technical support operations, assisting customers with concerns, troubleshooting issues, and providing timely resolutions while maintaining professionalism and empathy.

Proficient in Salesforce and Slack for customer management, communication, and team collaboration. Brings strong transferable skills including adaptability, communication, and time management, with the ability to quickly learn new systems and processes.

Top Skills

Marketing » CRM » Salesforce

Experience: 6 months - 1 year

Customer Support » Technical Support

Experience: 6 months - 1 year

Assisted customers in regaining access to their accounts by troubleshooting login issues, resetting passwords, and verifying account ownership. Provided technical support for customers experiencing website issues such as loading errors, broken links, or account dashboard problems. By identifying browser compatibility issues, clearing cache, or escalating backend errors.

Customer Support » Sales Support

Experience: Less than 6 months

Handle high volume of inbound and outbound calls where we help customers with their issues regarding their bill, new phone, and adding value to their account.

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Cebu, Cebu City
Tests Taken
DISC
Dominance: 50
Influence: 8
Steadiness: 18
Compliance: 21
English
C2(Advanced/Mastery)
Government ID
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