Organized and adaptable professional with over 2 years of combined experience in customer service and healthcare support. Skilled in handling client inquiries, managing billing and retention concerns, and providing accurate administrative and technical assistance. Known for strong communication, attention to detail, and multitasking abilities. Seeking to contribute as a Virtual Assistant by providing reliable support in scheduling, data management, research, and customer relations.
Experience: 1 - 2 years
Assisted customers with billing concerns, payment processing, and account adjustments. Ensured accuracy in billing records and resolved discrepancies in a timely manner. Delivered high-quality service that contributed to improved customer satisfaction scores
Experience: 1 - 2 years
Experience: 1 - 2 years
Assisted radiologic technologists in preparing patients and equipment for imaging procedures. Maintained patient records, ensuring confidentiality and accuracy. Supported workflow efficiency by organizing schedules and coordinating with medical staff.
Experience: 1 - 2 years
Experience: Less than 6 months
Handled retention cases by addressing customer concerns and offering solutions to maintain accounts. Negotiated service plans, discounts, and adjustments to prevent cancellations. Consistently achieved retention targets and built strong customer relationships
Experience: Less than 6 months
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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