Jenevive

Customer Service Representative & VA - Healthcare

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

June 25th, 2026 (22 days ago)

Member Since

August 29th, 2025

Profile Description

Proficient in analyzing insurance plans, verifying patient eligibility, and ensuring compliance with industry regulations such as HIPAA. Adept at coordinating with healthcare providers, resolving complex billing discrepancies, and enhancing operational efficiency.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

My experience as a Healthcare CSR has uniquely prepared me to excel at any role for, I managed a high-volume call queue while handling sensitive, complex inquiries related to insurance verification, claims processing, and treatment pre-authorization. This environment required me to master not only speed and efficiency but also unshakeable composure under pressure. It also provides training in soft skills and compliance that few other industries match. I am adept at communicating intricate, often emotional or life-impacting information—like denial of coverage or complex billing issues—with clarity, professionalism, and genuine compassion.

Customer Support » Insurance » Insurance Verification

Experience: 1 - 2 years

Proficient in analyzing insurance plans, verifying patient eligibility, and ensuring compliance with industry regulations such as HIPAA. I am acutely aware of the necessity for data privacy such as HIPAA compliance and the critical importance of following stringent procedures. I bring a trained eye for detail and risk mitigation, ensuring that every interaction is not only positive for the customer but also fully compliant with internal and external regulations.

E-Commerce » Order processing » Order Fulfillment

Experience: 1 - 2 years

Duties and Responsibilities: Respond promptly and professionally to participant inquiries via phone, messaging, or email. Conduct timely follow-ups with participants identified as needing additional support. Ensure client's satisfaction by providing excellent service. Fostering mutually beneficial relationships with clients as part of its broader commitment to maintain positive impact.

Other Skills

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bayawan, Negros Oriental

Tests Taken: IQ
Score: 102: DISC
Dominance: 24%
Influence: 8%
Steadiness: 42%
Compliance: 26%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”