A highly organized and results-oriented professional with more than 6 years of experience in customer service supporting Canadian financial accounts. Demonstrated ability to handle balance inquiries, account concerns, and dispute resolution while maintaining strong client relationships and service quality. Possesses additional experience in the banking sector and currently serves as a Financial Reporting Accountant with one year of focused experience in financial statement preparation, account reconciliation, and audit coordination.
Has worked directly with external auditors from SGV & Co., ensuring the accurate and timely submission of required audit documents and supporting compliance with established financial standards. Proficient in SAP and QuickBooks, with strong attention to detail, analytical capability, and a commitment to accuracy and continuous improvement.
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 6 months - 1 year
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