Strong verbal and written communication skills with clear, professional tone.
Active listening and empathy to understand and resolve customer concerns effectively.
Problem-solving and conflict resolution abilities under pressure.
Ability to handle high call volumes while maintaining quality service.
Skilled in using CRM systems, call center software, and multitasking tools.
Time management and organizational skills to meet performance targets and deadlines.
Adaptability to different customer personalities and fast-paced environments.
Experience: 1 - 2 years
almost 2 years experience in COSTUMER SERVICE
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SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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