Pauline

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $1.88/hour ($363.65/month)

High school diploma

Last Active

June 28th, 2026 (11 days ago)

Member Since

August 22nd, 2025

Profile Description

Experienced Claims Specialist and Customer Service Representative with a background in Healthcare, Telecommunication, and Car Rental. Skilled in handling customer inquiries across calls, email, and chat, resolving billing and rental claims issues, and ensuring accurate documentation. Proven ability to manage insurance claims from initial report to resolution while coordinating effectively with customers. Strong in communication, problem-solving, and maintaining organized, efficient workflows.

Top Skills

Experience: 6 months - 1 year

• Assisted members with inquiries regarding health insurance benefits, eligibility, claims, billing, and provider information. • Resolved customer concerns while ensuring compliance with HIPAA and company policies. • Documented customer interactions accurately using CRM and member management systems. • Delivered high-quality customer service through phone, email, and other communication channels while meeting performance and quality metrics.

Other Skills

Basic Information

Age
22
Gender
Female
Website
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Address
Marilao, Bulacan
Tests Taken
None
Government ID
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