Janna
E-commerce Specialist | Store Operations | Customer Experience
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.29/hour ($1,216.00/month)
Associates degree
Last Active
July 2nd, 2026 (15 days ago)
Member Since
August 19th, 2025
Profile Description
E-commerce Operations Specialist | Shopify • Shopee • Lazada • TikTok Shop | 6+ Years Experience
I handle the backend operations of your e-commerce store so you can focus on sales and scaling your business.
With 6+ years of experience in end-to-end store management, I manage product listings, inventory, order fulfillment, and customer support—ensuring smooth operations and consistent store performance.
What I Can Do for You:
• Product listing optimization (SEO titles, descriptions, images, variations)
• Full inventory management (SKU tracking, forecasting, supplier coordination)
• Order processing and fulfillment (accurate, fast, and organized)
• Customer support
• Store performance tracking and basic analytics
• Promo setup, discounts, and campaign assistance
Tools & Platforms:
Shopify | Shopee | Lazada | TikTok Shop | Ginee (Omnichannel)
Why Clients Hire Me:
• Reliable and detail-oriented (I double-check everything)
• Proactive, I don’t wait for problems, I prevent them
• Fast learner and adaptable to your systems
• Strong communication (no ghosting, regular updates)
• Can work independently with minimal supervision
What You Can Expect:
Reliable e-commerce management that prioritizes operational efficiency and customer satisfaction, giving you the freedom to focus on the big picture.
Let’s work together!
Top Skills
E-Commerce
Experience: 5 - 10 years
Managed end-to-end online store operations, including product listing, content optimization, pricing updates, and inventory management. Monitored stock levels to prevent overselling and coordinated with suppliers and logistics partners to ensure timely fulfillment and smooth delivery operations. Handled customer inquiries, complaints, returns, and order tracking while maintaining high service standards. Analyzed sales data and performance reports to identify growth opportunities and support promotional strategies that increased traffic, conversions, and revenue. Ensured data accuracy, operational efficiency, and customer satisfaction.
Other Skills
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 22
- Influence: 19
- Steadiness: 33
- Compliance: 26
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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