Paulo

Customer Service Representative | Email, Chat & Phone Support | Virtual Assistan

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Overview

Looking for full-time work (8 hours/day)

at $2.35/hour ($454.56/month)

Bachelors degree

Last Active

July 15th, 2026 (7 days ago)

Member Since

August 18th, 2025

Profile Description

Hi! I'm a customer service professional with several years of experience supporting customers in fast-paced environments. I enjoy helping people, solving problems, and making sure every customer has a positive experience. Whether I'm handling phone calls, emails, or live chat, I always aim to communicate clearly, stay professional, and find the best possible solution.

Over the years, I've gained experience with customer support, email and chat support, inbound and outbound calls, appointment scheduling, CRM systems, data entry, account management, and administrative tasks. I'm comfortable learning new tools and processes, and I adapt quickly to different workflows.

One thing I take pride in is being dependable. If I'm given a task, I make sure it's completed accurately and on time. I pay close attention to details, stay organized, and remain calm under pressure. I also enjoy working independently while staying connected with my team when collaboration is needed.

I'm currently looking for a long-term opportunity where I can grow with a company and make a meaningful contribution. If you're looking for someone reliable, easy to work with, and who genuinely cares about providing excellent service, I'd love the opportunity to be part of your team.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I handled a high volume of contacts as a customer service representative, from phone calls to live chats. I ensure that I bring quality and an effortless customer experience through strong and confident communication, active listening, and a results-oriented approach.

Office and Administration » Administrative Support

Experience: 2 - 5 years

In the busy world of professionals, I worked in the background, managing email and calendar, document filing, and data entry. I sort and label emails, organizing which is which, and put in a zero inbox. I am detail-oriented when it comes to accurate filing and data entry, and I leave no room for errors.

Office and Administration » Google Workspace

Experience: 2 - 5 years

In the virtual world, I've been using this space for managing daily business operations and team collaboration. Emails, calendar, meet, and drive. I make sure all tools are synchronised and organized as my daily tools. I regularly use Gmail for professional communication, Google Calendar for scheduling meetings and managing appointments, Google Meet for virtual meetings, and Google Docs & Sheets to create or edit documents, manage data, and reports.

Other Skills

Customer Support » Healthcare

Experience: 6 months - 1 year

Office and Administration » Microsoft Power Point

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: 1 - 2 years

Marketing » Social Media Management » Meta Business Suite

Experience: 6 months - 1 year

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Tangalan, Aklan

Tests Taken: IQ
Score: 124: DISC
Dominance: 41
Influence: 49
Steadiness: 90
Compliance: 70: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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