I am a detail-oriented and adaptable professional with experience in application support, database management, and technical troubleshooting in the logistics and retail industries. With a strong foundation in SQL, Oracle, UNIX, and Microsoft Office tools, I bring both technical expertise and administrative efficiency to diverse roles.
As a General Virtual Assistant, I offer skills in calendar management,
I am a quick learner, organized, and client-focused, making me well-suited for businesses seeking a reliable partner to streamline processes and enhance customer satisfaction.
TOOLS & SKILLS:
General Virtual Assistant
Tools: Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office, Slack, Zoom, Trello, Asana, Notion
Skills:
E-Commerce
Tools: Shopify, WooCommerce, Lazada/Shopee Seller Center, Canva (for basic product graphics), Excel/Google Sheets
Skills: Product listing & descriptions, order management, inventory tracking, customer inquiry handling, basic social media support
Technical Support
Tools: Zendesk, Freshdesk, Jira, Microsoft Teams, Remote Desktop tools
Skills: Troubleshooting software/system issues, ticket management, knowledge base documentation, client communication, process escalation
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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