I am a dedicated professional with 5 years of experience in customer service and 3 years support under workforce management. My background includes handling healthcare, travel, sales, and retention accounts, as well as real-time monitoring, scheduling, and performance reporting.
I have a degree in Business Administration majoring in Marketing. I work well in fast-paced remote environments, with strong communication and problem-solving skills.
I am also currently learning Spanish at a beginner level to expand my ability to support bilingual roles.
Experience: 2 - 5 years
Experience: 5 - 10 years
I have almost 5 years of experience providing customer support in healthcare, airline, sales, and retention accounts. Skilled in handling calls, email, and chat with professionalism and empathy.
Experience: 2 - 5 years
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