Automation Specialist bringing an engineering background to local service businesses to automate operations and administrative workflows.
Before becoming an automation specialist, I spent my career as a Telecommunications and Project Engineer handling on-site telecom installations and troubleshooting technical networks. Today, I apply that same systematic, engineering-driven approach to connect your business applications, design clean workflows, and eliminate repetitive manual tasks. I help hands-on business owners—like contractors, repair shops, and wellness centers—save hours of desk time each week and scale efficiently without increasing headcount.
What I Do to Streamline Your Operations:
* Lead Capture & Booking Funnels: Turning inquiries into scheduled, confirmed service appointments automatically.
* Field & Workflow Automation: Designing end-to-end automations using Make, Zapier, and n8n to coordinate daily jobs in the background.
* CRM & Lead Follow-Up Pipelines: Setting up and optimizing HighLevel CRMs so no customer inquiry falls through the cracks.
* AI Voice & Chat Systems: Integrating smart voice AI (Vapi) and contextual chatbots to handle client inquiries and log jobs 24/7.
* Core App & API Integrations: Connecting critical platforms and field apps so business data flows securely without manual entry.
Tech Stack & Platforms:
* No-Code Automation: Zapier,
* CRM & Funnels: GoHighLevel (GHL), Pipedrive
* Databases & Tools: Airtable, Google Workspace, Slack
* Integration: ChatGPT, Google Gemini, Vapi AI
Availability: 40 hrs/week
Timezone: Philippine Time (PHT)
Experience: 2 - 5 years
Proficient in utilizing Google Workspace tools to support automated workflows, collaboration, and data management. Built integrations and automation processes involving Google Sheets, Google Drive, Gmail, and Google Calendar to manage lead data, automate notifications, schedule appointments, and organize business documents. Implemented systems where Google Sheets functions as a lightweight database for tracking workflows, while Gmail and Calendar integrations enable automated communications, scheduling, and real-time operational coordination within broader automation ecosystems.
Experience: 6 months - 1 year
Experienced in designing and implementing end-to-end workflow automation systems that streamline business operations, reduce manual work, and improve process efficiency. Built automation solutions that connect multiple applications, manage data flow between systems, trigger conditional actions, and automate repetitive tasks such as lead capture, appointment scheduling, follow-ups, CRM updates, notifications, and reporting. Leveraged logic-based workflows, branching conditions, tagging, and scheduling triggers to create scalable automations that support sales, marketing, and operational processes across different platforms.
Experience: Less than 6 months
I specialize in building conversion-focused systems in GoHighLevel, including funnel and landing page development, calendar booking with Google Calendar integration, and CRM pipeline setup for tracking opportunities and lead stages. I design and implement automated workflows with multi-branch logic, using lead tagging and segmentation to trigger confirmation emails, reminder sequences, and follow-up campaigns. My work also includes no-show and cancellation recovery automations, lead nurture sequences, and optimized funnel structures that help businesses streamline their sales process and convert more leads into booked appointments.
Experienced in building end-to-end business automations using Zapier, connecting tools such as Google Drive, Google Sheets, Slack, Apollo.io, Asana, and social platforms to streamline workflows and eliminate manual tasks. Implemented advanced Zapier features including Webhooks, Paths, Filters, and Formatter to create conditional logic, data transformation, and multi-step automation flows for use cases like content repurposing, lead generation, CRM automation, and automated outreach. Designed scalable workflows that automate data capture, enrichment, lead scoring, AI-powered content generation, notifications, and cross-platform publishing while maintaining centralized tracking and execution logs.
Skilled in designing complex multi-step automation scenarios in Make.com, integrating APIs and business tools such as Xero, Asana, Gmail, Google Drive, Google Sheets, Facebook Lead Ads, and CRM systems to automate operational processes. Built workflows that handle data extraction, transformation, file processing, AI-powered document analysis, and automated report generation, using routers, conditional logic, and modular scenario architecture for scalability. Developed automations that streamline financial reporting, document processing, CRM lead intake, and structured data synchronization across platforms while maintaining accuracy and reducing manual administrative work.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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