I’m a highly organized and results-driven professional with over 9 years of experience in customer service, data management, and administrative support. My background includes 2 years in customer service under a BPO company, 1 year in accounts payable (back-office), 4 years specializing in Net Promoter Score (NPS) and customer experience analysis, and 1 year in Master Data Management for DHL Shared Services, supporting the Middle East and African regions.
In addition, I have hands-on experience as a Virtual Assistant, where I handled
I’m proficient in maintaining organized workflows, managing multiple priorities, and delivering high-quality results on time. I take pride in being dependable, detail-oriented, and adaptable to new tools and processes.
I’m currently seeking remote opportunities in virtual assistance, customer support, data entry, or administrative roles where I can contribute my expertise and continue growing with a dynamic team.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Workd as a senior process associate Master data Managment for MEA countries
Experience: 1 - 2 years
Experience: Less than 6 months
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