Need a reliable Executive Assistant who can keep your business organized, your inbox under control, and your day running smoothly?
You're in the right place.
Hi, I'm Jerlie. I have 7+ years of experience providing administrative support, customer service, records management, data processing, and business operations assistance. Throughout my career, I have worked with business owners, managers, customers, and internal teams to ensure tasks are completed accurately, efficiently, and on time.
My goal is simple: help busy professionals save time, stay organized, and focus on growing their business.
WHAT I CAN HELP YOU WITH:
1. EXECUTIVE & ADMINISTRATIVE SUPPORT
- Calendar management and appointment scheduling
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- Meeting coordination and follow-ups
- Travel planning and itinerary management
- Document preparation and formatting
- File organization and record management
- SOP creation and process documentation
- Report preparation and administrative coordination
2. CUSTOMER SERVICE &
- Responding to customer inquiries professionally
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- Customer follow-ups and issue resolution
- Account verification and record updates
- Escalation handling and coordination
- Maintaining positive customer experiences
3. DATA ENTRY & DATABASE MANAGEMENT
- Accurate data entry and quality checking
- Spreadsheet management
- Database updates and maintenance
- CRM management and contact updates
- Data cleanup and organization
- Reports and tracking systems
4. OPERATIONS & BUSINESS SUPPORT
- Workflow coordination
- Documentation management
- Internal team communication
- Tracking tasks and deadlines
- Process improvement support
- Maintaining organized business operations
Tools & Platforms
Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Meet)
Microsoft 365 (Excel, Word, Outlook)
- Zoom - Canva - PDF tools - Calendly - Notion - Chatgpt - Claude - GHL - Asana - Hubspot - Zapier
- WeTransfer - ZOHO - ClickUp - Grammarly - Docusign - Airtable - Gmass - Kit - Slack
- LastPass - Evernote
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WHY CLIENTS ENJOY WORKING WITH ME:
- Strong attention to detail
- Excellent written communication
- Reliable and dependable
- Organized and proactive
- Quick learner
- Confidentiality-focused
- Professional and respectful
- Able to work independently
- Strong time management skills
- Committed to delivering quality work
I understand that every business owner needs someone they can trust to handle important tasks without constant supervision.
If you're looking for an Administrative / Executive Assistant who can help keep your operations organized, support your customers professionally, and take administrative tasks off your plate, I'd be happy to help.
Feel free to send me a personalized message and let's discuss how I can support your business.
Your Future Assistant,
Jerlie
Experience: 5 - 10 years
With 7 years of data entry experience, I specialize in accurate data processing, database organization, and spreadsheet management. I am skilled at entering, verifying, and formatting large datasets while ensuring high accuracy and attention to detail. I regularly work with tools such as Google Sheets and Microsoft Excel to clean data, organize reports, track information, and maintain structured databases that support business operations and decision-making.
Experience: 5 - 10 years
I specialize in executive email management, helping busy professionals maintain an organized and efficient inbox. I implement structured labeling systems, prioritize urgent communications, filter spam and low-priority messages, and maintain an Inbox Zero workflow. I can summarize long email threads into clear action points, draft professional responses, and track follow-ups to ensure nothing falls through the cracks. My goal is to help executives save time, stay organized, and focus on high-priority business decisions.
Experience: 5 - 10 years
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