Jovani
Customer + Admin Support I Lead Generation Specialist | Customer Service Special
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
High school diploma
Last Active
July 7th, 2026 (3 days ago)
Member Since
August 11th, 2025
Profile Description
Customer Service Representative · Appointment Setter · Sales Representative · Customer Service Advocate · Healthcare Representative
Top Skills
Customer Support » Healthcare
Experience: Less than 6 months
Provided professional phone support for healthcare members, assisting with medication order processing, shipment tracking, refund requests, invoicing, and basic escalations. Explained general insurance coverage clearly and accurately while ensuring a smooth, reassuring customer experience. Key Skills: Healthcare Support | Order Processing | Insurance Assistance | Escalation Handling | Billing & Invoicing | Customer Care
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Served as the first point of contact for individuals applying for or appealing Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) benefits. Conducted initial eligibility assessments, gathered required documentation, and guided clients through complex application and appeals processes. Provided clear, compassionate support while ensuring accuracy, compliance, and attention to detail. Assisted claimants in understanding Social Security regulations and determining the best course of action for their case. Key Skills: Customer Service | Eligibility Screening | Documentation Review | Appeals Support | HIPAA Compliance | Strong Communication
Customer Support » Customer Service
Experience: 1 - 2 years
Delivered customer support via phone and chat, assisting with order tracking, modifications, cancellations, and refund inquiries in line with company policies. Resolved concerns efficiently and empathetically, ensuring high customer satisfaction while strengthening communication and problem-solving skills. Key Skills: Customer Support | Order Management | Refund Processing | Conflict Resolution | Chat & Phone Support
Other Skills
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Santa Cruz, Davao del Sur
- Tests Taken
- IQ
- Score: 91
- DISC
- Dominance: 43%
- Influence: 10%
- Steadiness: 26%
- Compliance: 21%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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