Virtual Assistant | Cold Caller & Appointment Setter| SMM | Lead Generation

I have 3 years of experience using CRM tools as part of my work in cold calling and client management. I handled lead tracking, updated client information, recorded call notes, and managed follow-ups to ensure no opportunities were missed. I am comfortable navigating CRM systems, keeping data accurate, and maintaining organized records to support sales and customer communication.

I have 3 years of experience in both outbound and inbound calling, handling customer inquiries, reaching out to potential clients, and building strong client relationships. I am experienced in objection handling and turning conversations into successful bookings by understanding client needs, addressing concerns, and building trust during calls. In my role, I followed call scripts, qualified leads, and maintained accurate records of interactions and outcomes. I managed a high volume of calls daily while staying organized and consistent in performance. This experience helped me develop strong communication skills, patience, adaptability, and the ability to work under pressure while delivering results.ble for reaching out to potential clients via cold calling, including handling 8 months experience in cold calling

I have experience in lead generation, where I sourced and compiled targeted prospect lists based on specific criteria. I successfully generated a database of 2,000 homeowners in New York, ensuring the information was accurate and well-organized. My work included researching leads, collecting key details, and maintaining structured data for outreach and follow-up. I focused on accuracy, organization, and relevance to support sales and marketing efforts.

I have experience in outbound calling, reaching out to potential clients to introduce services, generate interest, and build initial connections. My role involved following call scripts, qualifying leads, and effectively communicating value to prospects. I am confident in handling objections, engaging clients, and guiding conversations toward positive outcomes such as bookings or follow-ups. I am comfortable making a high volume of calls daily while maintaining professionalism, consistency, and clear communication.

Posting updatI have experience in social media management, handling content posting, basic engagement, and account support. I helped maintain active and consistent online presence across platforms. I am familiar with content scheduling, responding to messages, and organizing social media tasks to support brand visibility and audience interaction.es, engaging with audiences, and monitoring account activity.

I have experience using GoHighLevel (GHL) for managing leads, tracking client interactions, and supporting marketing and sales processes. I used the platform to organize contacts, monitor pipelines, and handle follow-ups efficiently. I am comfortable navigating GHL features such as CRM management, automation workflows, and communication tools to help streamline operations and maintain organized client data.

Skilled in DocI have experience in office and administrative support, handling tasks such as data entry, document management, file organization, and maintaining accurate records. I am highly organized and detail-oriented, ensuring that all files, reports, and administrative processes are structured, up-to-date, and easy to manages, Sheets, Slides, Gmail, and Drive for remote collaboration.

Scheduling meetings, organizing calendars, and maintaining timely communication.

Recently, I completed training in Basic Bookkeeping (February 2026), where I learned how to organize invoices, match transactions, and maintain accurate financial records. I am also familiar with tools like Google Drive, Google Sheets, and basic QuickBooks.

Adjusting to new tools, tasks, and processes efficiently.

Database ManI have experience in data entry, handling large amounts of information with accuracy and attention to detail. I am responsible for inputting, updating, and maintaining data in spreadsheets and systems while ensuring everything is organized and error-free. I am comfortable working with tools like Google Sheets and Excel, and I focus on speed, accuracy, and consistency in all data-related tasks.