Virtual Assistant (IT Support & Customer Service Specialist)

Overview

Looking for full-time work (10 hours/day)

at $4.96/hour ($1,200.00/month)

Bachelors degree

Last Active

July 22nd, 2026 (2 days ago)

Member Since

August 9th, 2025

Profile Description

I am a Civil Engineering graduate with a strong background in IT support, customer service, and administrative assistance. I have 3 years and 3 months of experience as an IT Service Desk Specialist, providing technical support, troubleshooting, managing tickets, and assisting users with various concerns.
I also have experience in customer service for ---------- and healthcare insurance accounts, handling reservations, refunds, customer concerns, eligibility verification, and benefits checking.
With 1 year and 3 months of experience as an Office Engineer, I developed strong organizational skills, documentation management, coordination, and attention to detail.
I also have experience as a Virtual Assistant and Appointment Setter, assisting with scheduling, client communication, and administrative tasks.
I am a fast learner, reliable, detail-oriented, and dedicated to providing efficient and quality support to clients. I am ready to help businesses improve their daily operations through excellent service and strong technical skills.