Helping Healthcare Practices Get Paid Faster, Stay Organized & Deliver Exceptional Patient Care
Looking for a Medical Virtual Assistant who can seamlessly support your practice with accuracy, professionalism, and a deep understanding of U.S. healthcare workflows? You're in the right place.
I specialize in insurance verification, claims management, revenue cycle support, and medical administration. With 4 years of experience, I help healthcare providers reduce administrative burdens, minimize claim denials, and optimize reimbursement so they can focus on delivering outstanding patient care.
Services I Provide
Insurance Verification & Benefits Investigation
- Eligibility and benefits verification
- Copay, deductible, and coinsurance verification
- Coordination of Benefits (COB)
- In-network and out-of-network verification
- Patient financial responsibility estimates
Claims & Revenue Cycle Management (RCM)
- Claims submission and follow-up
- Claim status tracking
- Denial management and appeals
- Payment posting support
- Account resolution and reimbursement follow-up
Medical Virtual Assistance
- Patient scheduling and appointment coordination
- Referral management
- Patient registration and intake
- Medical records and documentation
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- Data entry and administrative support
Tools & Platforms
- Experian Health
- Availity
- Waystar
- Jira
- Okta
- Microsoft Office Suite
- Google Workspace
- RingCentral
- GoHighLevel
- Zoom
- Microsoft Teams
I am a fast learner and quickly adapt to new EMRs, practice management systems, and healthcare workflows.
HIPAA-Compliant & Confidential
Protecting patient information is a top priority. I follow HIPAA-compliant best practices, maintain strict confidentiality, and handle sensitive medical and insurance data with professionalism, accuracy, and integrity.
Why Clients Choose Me
- Detail-oriented and highly organized
- Strong knowledge of U.S. healthcare and insurance processes
- Claims and insurance verification specialist
- Excellent communication skills
- Reliable, proactive, and deadline-driven
- HIPAA-compliant and security-conscious
- Committed to accuracy and quality
Let's Help Your Practice Thrive
Whether you need ongoing administrative support, accurate insurance verification, efficient claims management, or a dependable Medical Virtual Assistant to keep your operations running smoothly, I'm ready to contribute from day one.
Let's connect and discuss how I can help improve your workflow, increase efficiency, and support the success of your healthcare practice.
Experience: 1 - 2 years
I have 2 years of experience in the U.S. healthcare insurance industry, specializing in medical claims processing, insurance verification, and revenue cycle support. My responsibilities included reviewing and processing medical claims, verifying patient eligibility and benefits, resolving billing and claim-related issues, and ensuring accurate claim submissions to minimize denials. I have hands-on experience with ICD-10, CPT, and HCPCS codes, claims follow-up, denial resolution, and HIPAA-compliant workflows. I worked closely with providers, insurance companies, and internal teams to ensure timely claim processing and reimbursement. This experience strengthened my attention to detail, problem-solving abilities, communication skills, and ability to manage multiple tasks in a fast-paced healthcare environment.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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