Results-driven professional with 4 years of hands-on experience in the BPO industry, excelling in customer service, technical support, and corporate training roles. At Teleperformance Philippines Inc., I led employee development initiatives and optimized operational processes, driving a 20% boost in agent productivity through strategic coaching and performance analysis. Skilled in Microsoft Office and team management, with a proven ability to enhance service quality and streamline workflows in fast-paced environments.
Experience: 2 - 5 years
Experience: 1 - 2 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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