Social Media Manager and Virtual Assistant

With 2 years of lead generation experience, I specialize in researching qualified prospects, managing CRM data, verifying contact information, and building targeted lead lists. I am detail-oriented, reliable, and committed to delivering accurate, high-quality leads that help businesses grow.

I have experience using Microsoft Word to create and format various types of documents, including reports, newsletters, and presentations. I am comfortable working with basic features such as text formatting, tables, and bullet points, as well as using templates and inserting images. I also have a foundational understanding of more advanced functions like creating headers, footers, and utilizing the review and comment features

I have experience in accurate and efficient data entry using tools like Google Sheets, Excel, and online databases. I’m skilled in organizing, cleaning, and inputting large sets of information with attention to detail and minimal errors. I can follow instructions carefully and work under minimal supervision to meet deadlines.

I have hands-on experience managing Facebook and Instagram pages—creating content using Canva, scheduling posts, and handling basic engagement. In less than a month, I successfully closed a deal through lead generation and outreach, which gave me real-world experience in converting prospects into clients. I'm familiar with tools like Meta Business Suite and enjoy helping brands grow their online presence.

Managed business directory submissions by creating, claiming, and updating listings across high-authority directories. Ensured accurate business information and improved local online visibility through consistent citation management. Performed Local SEO tasks by maintaining NAP consistency, fixing inaccurate business listings, and managing citations across online directories to improve local search performance.

Experienced in administrative management, client communication, email support, and issue coordination. Skilled at managing customer concerns, routing requests to the appropriate teams, and ensuring timely resolution.

Performed website quality assurance by verifying content against content records, testing links and page functionality, identifying errors, and ensuring every page met quality standards before publication.