Sales Operations Manager | Graphic Design_Canva User

Led and managed sales teams focused on delivering enterprise and professional services solutions to clients across multiple industries. Developed and executed sales strategies to achieve revenue targets and expand market presence for PLDT’s management services portfolio. Collaborated with cross-functional teams including technical, marketing, and customer support to ensure seamless service delivery and customer satisfaction. Monitored sales performance metrics, identified growth opportunities, and implemented action plans to drive business results. Maintained strong client relationships through consultative selling and tailored service offerings aligned with customer needs.

Managed and optimized Salesforce CRM to enhance customer segmentation, lead management, and campaign tracking. Developed targeted marketing campaigns leveraging CRM insights to improve customer engagement and retention. Collaborated with cross-functional teams to streamline data integration and automate workflows, increasing efficiency by X%. Analyzed campaign performance metrics to drive data-driven decisions and maximize ROI.

Manage and oversee the daily operations of company email communications to ensure timely and accurate distribution. Responsibilities include monitoring inboxes, organizing and prioritizing emails, responding to inquiries, and coordinating with relevant departments to streamline communication flow. Ensure confidentiality and professionalism in all email correspondences while supporting office administrative tasks as needed.

Create visually appealing graphics aligned with PLDT’s brand guidelines. Develop banners, flyers, and digital ads to support PLDT’s promotional activities. Adapt visuals for email marketing, website banners, and event materials. Design easy-to-understand infographics to simplify complex telecom data and services.