AI Automation/Technical Support L1/L2

Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 5th, 2026 (4 days ago)

Member Since

August 5th, 2025

Profile Description

I’m a Tech-Savvy Virtual Assistant with a strong background in IT support, systems troubleshooting, and workflow automation. With over 6+ years of experience working with global companies like Cognizant and Atos, I specialize in helping businesses solve technical issues, streamline operations, and improve efficiency through smart systems and automation.
I have hands-on experience in IT Service Desk support, handling Windows and macOS troubleshooting, VPN configuration (Zscaler, CloudVPN), Microsoft Office issues, and account management tasks. I’m also skilled in tools like ServiceNow, Microsoft Intune, and Okta for user access and device management.
Beyond technical support, I bring automation skills using Zapier, ---------- , and n8n, along with AI tools like ChatGPT to create efficient workflows and reduce repetitive tasks. I can help you automate processes, manage systems, and keep your operations running smoothly.
I’m known for being reliable, detail-oriented, and a fast learner who adapts quickly to new tools and systems. I communicate clearly, work well independently, and thrive in remote environments.
What I can help you with:
Technical Support (L1/L2)
IT Help Desk & Troubleshooting
Workflow Automation (Zapier, Make, n8n)
AI-Assisted Task Automation (ChatGPT)
System & Account Management
CRM & Project Management Tools (Notion, Asana)

Email & Calendar Management
Why hire me?
6+ years of real-world IT experience
Strong problem-solving mindset
Fast, reliable, and proactive
High-speed internet & ready remote setup
Flexible schedule
Let’s work together to simplify your processes and scale your business efficiently.