Ma.

Patient Intake & Onboarding • Insurance Verification • Benefits Eligibility

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Overview

Looking for full-time work (8 hours/day)

at $6.11/hour ($1,181.82/month)

Bachelors degree

Last Active

July 7th, 2026 (7 days ago)

Member Since

August 4th, 2025

Profile Description

Results-driven Healthcare Virtual Assistant with over 6 years of experience supporting U.S. healthcare providers in patient intake, onboarding, insurance verification, benefits eligibility, prior authorization, case management, medical records, and patient support. Skilled in delivering exceptional patient experiences while ensuring HIPAA compliance and accurate documentation. Proficient in AthenaHealth, Brightree, Tebra, and DocuTrack, with a proven ability to streamline workflows, coordinate multidisciplinary teams, and improve operational efficiency in fast-paced healthcare environments. Recognized for strong communication, attention to detail, problem-solving, and leadership in optimizing patient care and administrative processes.

Top Skills

Experience: 1 - 2 years

Skilled in back-office processing of patient medical records and insurance authorizations, with hands-on experience in handling requests for diabetic supplies such as insulin, CGMs, and testing kits. Proficient in reviewing documentation, coordinating with healthcare providers, and verifying insurance coverage to ensure timely and compliant approval of medical supplies. Adept at supporting U.S.-based healthcare workflows with accuracy, efficiency, and attention to patient care continuity.

Experience: 1 - 2 years

Experienced in processing patient authorizations for diabetic supplies, including insulin, testing kits, and continuous glucose monitors (CGMs). Skilled in coordinating with physicians, insurance providers, and patients to secure prior approvals, verify coverage, and ensure timely delivery. Familiar with U.S. pharmacy benefit processes and documentation requirements for durable medical equipment (DME) and long-term care support.

Experience: 1 - 2 years

Skilled in back-office processing of patient medical records and insurance authorizations, with hands-on experience in handling requests for diabetic supplies such as insulin, CGMs, and testing kits. Proficient in reviewing documentation, coordinating with healthcare providers, and verifying insurance coverage to ensure timely and compliant approval of medical supplies. Adept at supporting U.S.-based healthcare workflows with accuracy, efficiency, and attention to patient care continuity.

Other Skills

Experience: 1 - 2 years

Experienced in handling claims processing and resolution, with a strong ability to verify benefits and eligibility across various U.S. healthcare plans. Skilled in accurate healthcare documentation and efficient case handling, ensuring compliance and timely follow-through. Familiar with both pharmacy and insurance systems in the U.S. healthcare industry, delivering reliable support to providers, insurers, and patients.

Experience: 1 - 2 years

Proficient in medical insurance support, including claims processing, benefits and eligibility verification, and authorization coordination for U.S.-based healthcare systems. Skilled in liaising with insurance providers, healthcare professionals, and patients to ensure accurate documentation, timely approvals, and case resolution. Experienced in handling both pharmacy and medical insurance processes, with a strong focus on compliance, service quality, and patient satisfaction.

Experience: 1 - 2 years

Highly experienced healthcare support professional specializing in Patient Account Management, Insurance Authorization & Verification, and Provider & Patient Communication. Demonstrated expertise in coordinating patient care by obtaining prior authorizations, verifying insurance benefits, and managing end-to-end case documentation. Proven ability to liaise efficiently with healthcare providers, physicians, insurance representatives, and patients, ensuring smooth, accurate, and timely handling of healthcare and pharmacy-related concerns. Recognized for delivering patient-focused service, maintaining compliance with healthcare standards, and fostering strong working relationships across teams.

Experience: 1 - 2 years

Skilled in back-office processing of patient medical records and insurance authorizations, with hands-on experience in handling requests for diabetic supplies such as insulin, CGMs, and testing kits. Proficient in reviewing documentation, coordinating with healthcare providers, and verifying insurance coverage to ensure timely and compliant approval of medical supplies. Adept at supporting U.S.-based healthcare workflows with accuracy, efficiency, and attention to patient care continuity.

Skilled in back-office processing of patient medical records and insurance authorizations, with hands-on experience supporting requests for diabetic supplies such as insulin, CGMs, and testing kits. Proficient in reviewing documentation, coordinating with healthcare providers, and verifying insurance coverage to ensure timely and accurate approvals—all while maintaining strict HIPAA compliance. Adept at supporting U.S.-based healthcare workflows with precision, confidentiality, and a strong focus on patient care continuity.

Basic Information

Age
31
Gender
Female
Website
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Address
CANDABA, Pampanga
Tests Taken
None
Government ID
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