Overview
Looking for full-time work (8 hours/day)
at $2.82/hour ($544.00/month)
Bachelors degree
Last Active
June 29th, 2026 (13 days ago)
Member Since
August 1st, 2025
Profile Description
Empathetic and tech?savvy CSR with 2 years in fast?paced environments—1 year as a chat support representative and 1 year as a Telco Advisor. Proven ability to resolve high volumes of customer inquiries, maintain satisfaction rates, and troubleshoot technical issues effectively. Skilled in active listening, problem resolution, and navigating tools, with a strong track record of reducing escalations and boosting first?contact resolution. Adaptable communicator adept at conveying complex information clearly and supporting team goals.
Top Skills
Customer Support » Product Knowledge
Experience: 1 - 2 years
As a Customer Security Representative (Voice and Non-Voice account), has played a vital role in safeguarding our customers' online accounts. The trusted guide for non‑tech‑savvy users—including elderly individuals—helping them with secure logins, teaching safe password practices, and educating them about phishing, scam attempts, and payment fraud. Assisting customers—exclusively via chat, email, and messaging—with a variety of concerns including logistics (order tracking, delivery coordination), technical support (login or app errors), and also returns/refunds issue.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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