John
Healthcare Claims, Member & Provider Services Specialist/Customer Service Expert/T
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Associates degree
Last Active
July 5th, 2026 (4 days ago)
Member Since
July 31st, 2025
Profile Description
Customer Service & Technical Support Specialist with experience in the telecommunications and healthcare industries. Skilled in providing technical support for internet, phone, and account-related concerns, troubleshooting connectivity issues, and delivering excellent customer service through voice and non-voice channels. Experienced in healthcare support, including processing provider claims, verifying eligibility and benefits, resolving billing and claims inquiries, coordinating with healthcare providers, and maintaining accurate documentation while ensuring compliance with company policies. Recognized for strong communication, problem-solving, attention to detail, and consistently meeting KPI and SLA targets.
Top Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
Skilled in troubleshooting software, hardware, network, and login issues remotely.
Customer Support » Customer Service
Experience: 2 - 5 years
5+ years of handling customer inquiries, complaints, and resolutions across voice and chat channels.
Office and Administration » Communication
Experience: Less than 6 months
Strong verbal and written skills; clear and professional tone in all interactions.
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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