Construction Virtual Assistant | Executive Assistant

1–2 years of experience using Trello for project and task management in both team and individual settings. Proficient in organizing workflows, tracking progress, and collaborating on tasks through boards, lists, and cards. Skilled in using Trello for setting deadlines, assigning responsibilities, and improving productivity in fast-paced environments.

1 year of experience as a Customer Service Representative, handling customer inquiries, resolving concerns, and ensuring client satisfaction through phone, email, and chat support. Proficient in using CRM tools like Sublytics and Zendesk to manage tickets, process orders, and track customer interactions. Known for clear communication, empathy, and delivering prompt, solution-focused service.

Experienced in scheduling tasks, meetings, and project timelines using tools like Trello, Google Calendar, and Microsoft Excel. Skilled in creating organized and efficient schedules for team coordination, project deadlines, and daily operations. Able to manage priorities, avoid conflicts, and ensure timely task completion in fast-paced environments.

1–2 years of experience in Quality Control, monitoring construction processes and materials to ensure compliance with project specifications and standards. Skilled in performing inspections, documenting findings, and coordinating with teams to address non-conformities. Committed to maintaining high-quality standards to support safe and efficient project completion.

Over 2 years of experience using AutoCAD for creating detailed 2D drawings and technical plans in support of engineering and construction projects. Proficient in drafting structural layouts, interpreting blueprints, and preparing accurate and organized design documentation. Skilled in applying engineering standards and ensuring precision in every drawing.

Over the past two years, I have gained hands-on experience in both inbound and outbound sales across digital platforms and customer-focused environments. My role involved identifying customer needs, presenting suitable product or service solutions, and guiding prospects through the sales funnel to successful conversions. I consistently met or exceeded sales targets through clear communication, relationship-building, and a solutions-oriented approach. I am skilled in: Lead generation and qualification Product pitching and upselling Using CRM tools (HubSpot, Zendesk, Sublytics) to track interactions and manage pipelines Handling objections and closing sales with professionalism Collaborating with support and marketing teams to improve customer journeys My approach to sales is centered on trust, active listening, and adding value—resulting in repeat customers and positive feedback.

1–2 years of experience in Quantity Surveying, assisting in cost estimation, material take-offs, and preparation of bill of quantities (BOQ) for construction projects. Skilled in analyzing project drawings and specifications, tracking project costs, and supporting budget control throughout the project lifecycle. Proficient in using tools like MS Excel and basic estimating software for accurate and efficient cost assessments

Gained hands-on experience in cold calling for less than 6 months, reaching out to potential clients to introduce products/services, generate leads, and set appointments. Developed skills in persuasive communication, handling objections, and maintaining a confident, professional tone during outbound calls. Focused on building rapport and driving interest through clear and engaging conversations