Rose

Virtual Administrative & Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.71/hour ($909.09/month)

Associates degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

July 30th, 2025

Profile Description

Customer service professional with 6 years of experience in the BPO industry and work-from-home setups, specializing in healthcare and general customer service. Skilled in inbound/outbound calls, email communication, receipt and expense tracking, discrepancy and contract checks, and overall quality assurance. Strong in compliance and documentation management and providing dependable event logistics support to ensure smooth operations. logistics support to ensure smooth operations.
-Inbound & outbound call and email communication-Receipt & expense tracking-Discrepancy & contract checking, quality assurance-Event logistics support-Compliance & documentation-Overall quality assurance (QA) across operations
-Handled inbound and outbound calls to resolve mobile device and app issues.-Troubleshot smartphones, tablets, and connectivity problems.-Logged and managed requests in Salesforce CRM and ticketing systems.-Assisted with device setup, configuration, and updates.-Escalated complex issues and guided users on mobile best practices.