I worked for almost 6 years in BPO with customer facing and B2B set up. I was able to learn different skills such as order processing/management, customer service, invoicing, quote preparation, data analysis, organization, basic report creation and a
little bit of negotiation skills. Recognizing my hardworks helps and motivate me to give and to do more.
Experience: 2 - 5 years
Order creation requires keen attention to details and that what i did for almost 5 years in BPO. I usually use spreadsheets to easily track invoices/orders i created.
Experience: 2 - 5 years
I used spreadsheets for easier record and tracking purposes. I was also able to learn pivot and different functions for reports creation.
Experience: 5 - 10 years
I worked with different customers in person and in virtual set up. Politely assisted them with their queries, requests and concerns.
Experience: 2 - 5 years
I handled orders for AT&T telco under Infosys, and subscription requests for Cisco under Ingram Micro BPO
Experience: 1 - 2 years
I was assigned to process invoices manually for overage charges and subscription renewals.
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