Virtual Assistant|Video Editor|Customer Service Support |Social Media Manager wi

Created and managed content for my own brand, including posts, captions, graphics, and short-form videos. Skilled in using Photoshop, Canva, CapCut, and Premiere Pro to design graphics, edit videos, add captions, and maintain a consistent brand aesthetic. Delivered visually appealing content for social media posts, campaigns, and marketing materials.

Handled professional correspondence for both my business and as Communication Secretariat, drafting, reviewing, and sending emails to clients, VIPs, and internal team members efficiently and accurately.

Provided exceptional guest service in fast-paced 5-star hotels and onboard cruise ships, handling inquiries, resolving issues, and maintaining client satisfaction. Experienced in applying strong customer service principles that are transferable to short-term rental or Airbnb environments. Extended the same approach to my small business by managing client communications, orders, and follow-ups, ensuring seamless and satisfying experiences.

Managed internal and external communications as a communication secretariat in school organizations and in small business operations. Confident in drafting emails, responding to inquiries, and maintaining professional correspondence.

Interacted with followers on social media, responding to messages, comments, and DMs while fostering positive engagement and building relationships with the audience. Developed strategies to strengthen community interaction and maintain a consistent, approachable brand voice.

Passionate about video editing with hands-on experience from personal projects. Confident in delivering polished videos using CapCut and Premiere Pro, focusing on storytelling, sequencing, transitions, captions, and basic sound design.

Maintained organized digital records, tracked orders and inventory, and coordinated schedules to ensure smooth operations. Managed internal records and correspondence as a Communication Secretariat for a student organization, including newsletters, reports, and official documentation.

Scheduled deliveries, appointments, and events for my business while coordinating timelines to ensure accuracy and efficiency. As Communication Secretariat, organized meetings, events, and deadlines for the organization, keeping calendars updated and ensuring smooth scheduling across team members and participants.

Proficient with Google Workspace, Microsoft Office, Canva, CapCut, Premiere Pro, and Notion. Quick to learn new tools and platforms to streamline tasks and improve productivity.