I have 4 years of experience working as an Insurance Verification Specialist. I previously worked with Guardian Life Insurance, where I handled 80–100+ inbound provider calls daily and was consistently recognized as a top-performing agent. My role focused on delivering accurate eligibility information and detailed breakdowns of benefits. I also worked directly with a dental office in a remote setup through Reach, which helped me better understand office workflows and priorities. Through this experience, I became highly efficient in verifying insurance benefits using website portals, fax, or by directly calling insurance representatives while maintaining accuracy and compliance.
Experience: 2 - 5 years
I work as a customer service representative for 4 years, verifying dental insurance benefits with over 80-100 calls per day
Experience: 2 - 5 years
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