Hello! I'm Kershy Kahleen Belga , a Healthcare Virtual Assistant with over 15 years of experience supporting Outpatient Clinic and Telehealth operations within a hospital setting.
When patient schedules are organized, documentation is accurate, and follow-ups are completed on time, healthcare providers can focus on what matters most—patient care. That's where I bring value. Over the years, I have supported every stage of the patient journey, from scheduling and registration to medical documentation, insurance verification, prescription refill processing, and provider coordination.
What sets me apart is my hands-on experience working within a hospital environment, where I supported multiple physicians and specialties through both outpatient and telehealth services. This experience has given me a strong understanding of healthcare workflows, patient communication, and the level of accuracy required to support efficient clinical operations.
Services I Provide:
• Telehealth Operations Support
• Patient Scheduling & Care Coordination
• Medical Scribing & Clinical Documentation
• SOAP Note Documentation
• EHR / EMR Management
• Insurance Verification & Eligibility Checks
• Prior Authorization Support
• Prescription Refill Processing
• Patient Intake & Demographic Verification
• Patient Communication & Follow-Up (Phone,
• Provider Support & Credentialing Assistance
• Medical Records Management
• Claims Processing & Follow-Up
• Healthcare Administrative Support
• Medical Reporting & Documentation
• Social Media Management for Telehealth Services
• Digital Patient Engagement & Communication
• Telehealth Service Promotion & Healthcare Marketing Support
Tools & Platforms:
Bizbox EHR, Halaxy, ONEfocus, eClinicalWorks, Notion, Asana, Trello, ClickUp,
What You Can Expect When Working With Me:
• Extensive experience supporting physicians, patients, and healthcare teams in both outpatient and telehealth settings
• Strong attention to detail in clinical documentation, scheduling, and healthcare workflows
• Ability to manage high-volume patient appointments and provider schedules efficiently
• Proficiency with multiple EHR/EMR systems and telehealth platforms
• Commitment to data privacy, confidentiality, and accurate documentation
• Professional communication and patient-centered support
• Reliable, organized, and adaptable approach to healthcare operations
If you're looking for a Healthcare Virtual Assistant who understands both the clinical and administrative side of healthcare, I'd be happy to discuss how I can support your practice and help keep your operations running smoothly.
Experience: 2 - 5 years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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