ECommerce Enthusiast| Product Research| Email Management

Manage and maintain calendars, schedule appointments, and coordinate meetings. Handle incoming and outgoing communications including phone calls, emails, and correspondence. Organize travel arrangements, including flights, accommodation, and itineraries. Prepare reports, presentations, and other documents as needed. Assist with personal errands and tasks as requested. Coordinate events, dinners, and social functions. Maintain confidential files and records with discretion. Liaise with internal teams and external contacts on behalf of the executive. Manage expenses and budgets, including processing invoices and reimbursements. Anticipate needs and proactively address tasks before being asked

Enter, update, and verify data into company databases and systems Review and correct data for errors or discrepancies Maintain confidentiality and security of sensitive information Organize and maintain paper and electronic files Generate reports as requested by management or other departments Collaborate with team members to improve data entry processes Meet daily and weekly data entry targets Follow company procedures and policies for data management

Assist customers via phone, email, or in-person with questions and requests Help process orders, returns, and exchanges accurately and efficiently Maintain up-to-date knowledge of products, services, and company policies Update customer information and records in the database Support the customer service team with administrative tasks as needed Escalate unresolved issues to senior customer service representatives Ensure timely and courteous follow-up with customers Maintain a clean and organized work environment

Here's the list of what I can do ; Set up and manage booking systems (Calendly, Acuity, Book Like A Boss, etc.). Coordinate appointments, meetings, and follow-ups across time zones. Sync calendars (Google Calendar, Outlook, iCal). Send automated reminders and confirmations. Reschedule or cancel appointments as needed. Manage booking requests via email, forms, or direct messages. Handle double bookings, waitlists, and client queries with care. Keep you and your clients informed and organized.

Organizing and managing inboxes using Gmail and Outlook Drafting professional email responses and maintain timely communication Flagging urgent emails and filtering spam or irrelevant messages Coordinate meetings and follow-ups Created email templates for customer service responses and lead outreach Used Gmail filters, labels, and tags to automate inbox organization Integrated emails with Google Calendar and task tools for improved workflow