I’m a reliable and detail-oriented professional with experience in IT support, customer service, administrative tasks, and remote operations. I have worked in fast-paced corporate environments supporting users, managing service tickets, troubleshooting technical issues, handling documentation, and maintaining clear communication with clients and teams.
My background includes experience with Microsoft 365, ServiceNow, Active Directory, remote desktop tools, Excel, Power BI, and data reporting. I’m also comfortable handling administrative support tasks such as
I’m currently looking for remote opportunities where I can contribute as a Virtual Assistant, Administrative Assistant, Executive Assistant, Customer Support Representative, IT Support Specialist, or Operations Support Assistant. I’m open to learning new tools and processes and can easily adapt to different industries and work environments.
I bring strong problem-solving skills, professionalism, attention to detail, and a positive work ethic. I value clear communication, accountability, and delivering quality work that helps businesses stay organized and efficient.
Experience: 1 - 2 years
Skilled in handling administrative tasks, documentation, scheduling, data entry, and day-to-day operational support.
Experience: 1 - 2 years
Experienced in resolving hardware, software, network, and Microsoft 365 issues while providing reliable remote technical support.
Experience: 1 - 2 years
Strong background in delivering professional customer support through clear communication, problem-solving, and timely follow-ups.
Experience: Less than 6 months
Proficient in Excel, Power BI, and SQL for data organization, reporting, dashboard creation, and business support tasks.
Experience: 1 - 2 years
Comfortable working in remote environments using collaboration tools such as Microsoft Teams, remote desktop platforms, and cloud-based systems.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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