Current Employment Status:
Hired Full Time on May 18, 2026
Experienced customer service professional with 6+ years in flight reservation, technical support, and disability claims management. Skilled in utilizing reservation systems, resolving issues, and providing accurate information. Strong communication and analytical skills, able to negotiate deals, resolve complaints, and maintain records. Trained in high-quality customer service and efficient caseload management. Proficient in remote work and virtual environments as a Case Manager, assisting clients with disability benefits application and providing emotional support.
Experience: 5 - 10 years
Experienced Flight Reservation Specialist with a strong background in assisting customers with booking, modifying, and managing travel itineraries. Skilled in providing accurate fare quotes, handling special requests, and delivering exceptional customer service in a fast-paced environment.
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