Customer Service Representative, Data Annotator and Analyst

A highly adaptable support professional with over 3 years of experience in customer service and technical troubleshooting. Skilled in handling sales, billing, and account management inquiries, while delivering exceptional customer care across global accounts. Experienced in resolving technical concerns through clear email communication, managing multiple support tickets, and escalating complex issues to specialized teams when needed. Known for attention to detail, fast learning, and a calm, solutions-focused approach to every customer interaction.

Not directly involved in ad creation, but gained 2 years of experience as a Technical Analyst supporting Facebook Ads. Skilled in troubleshooting common issues, interpreting ad metrics, and assisting with ad performance concerns. Familiar with how ad systems function and escalate complex issues when necessary. Willing to be train and adapt in advertising.

Proficient in Microsoft Office applications, with average working knowledge and the ability to quickly adapt and learn new tools. Strong typing skills ranging from 60–80 WPM. Tech-savvy with above-average computer knowledge and skills. Highly trainable and eager to continue learning and improving technical capabilities.

No prior experience, but highly detail-oriented and committed to accuracy. Fast learner with strong typing skills (60–80 WPM) and above-average computer literacy. Eager to be trained and develop proficiency in data entry tasks.