Neazyl

Healthcare Virtual Assistant | Insurance Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelor's degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

July 19th, 2025

Profile Description

Hi! I’ve spent the last 2 years working in the BPO industry, specializing in customer service and high-volume communication. My daily routine involves handling inbound and outbound calls, resolving client inquiries, and accurately entering data across multiple platforms to ensure quality service and smooth backend operations.

Throughout my experience, I have mastered effective communication, active listening, and problem-solving under pressure. I am highly comfortable reaching out to insurance providers to verify eligibility and benefits, following up on claims, and navigating platforms such as Salesforce, Athenahealth (EHR), and Availity to log interactions and keep everything organized. I am well-versed in US healthcare workflows and strictly adhere to HIPAA guidelines and workflow protocols.

I take my freelance career seriously, which is why I have a dedicated, professional desktop setup ready for a full-time, long-term work-from-home role.

I’m looking for a long-term opportunity to transition my strong BPO communication skills into a reliable Virtual Assistant, customer care, or sales support role. If you need someone highly reliable, detail-oriented, and ready to contribute to your team's efficiency, I’d love to chat about how I can help your business.