Quincy

Customer Service I Email Management

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Associates degree

Last Active

June 3rd, 2026 (7 days ago)

Member Since

July 16th, 2025

Profile Description

Hi! I’m a General Virtual Assistant from the Philippines with experience in email management, customer service, social media, and admin support. I help busy professionals and business owners stay organized, save time, and focus on growing their business.
I’m reliable, a fast learner, and can work with minimal supervision. I make sure tasks are done on time and with great attention to detail.I provide excellent support to customers across various channels, ensuring satisfaction and trust in the brand. 

My tasks include:

-Responding to customer inquiries via email, chat, or social media
-Resolving complaints and concerns in a calm, professional manner
-Providing product/service information clearly
-Escalating complex issues when needed
-Maintaining a friendly and helpful tone at all times

Top Skills

Experience: Less than 6 months

Managed inboxes for multiple clients, filtered messages, created templates, and responded to customer inquiries.

Experience: 1 - 2 years

Provided chat, email, and social media support with fast resolution and professional communication.

Experience: 6 months - 1 year

Used Google Docs, Sheets, Drive, Calendar, and Gmail for task coordination and file management.

Other Skills

Experience: 6 months - 1 year

Created and scheduled posts, engaged with followers, and monitored analytics (Facebook, Instagram).

Basic Information

Age
30
Gender
Female
Website
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Address
Caloocan
Tests Taken
DISC
Dominance: 44%
Influence: 19%
Steadiness: 28%
Compliance: 9%
Government ID
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