Automation Solutions Engineer | GoHighLevel & AI Workflow (Zapier, ---------- , n8n

I use GoHighLevel to build funnels and multi-page websites, including landing pages, booking pages, call pages, and thank you pages. I set up lead capture systems, calendars, and appointment scheduling, along with pipelines and opportunities to manage leads effectively. I also create multi-step automation workflows, including SMS and email reminders, follow-ups, and lead nurturing campaigns to improve conversions and streamline processes.

I create Zapier automation workflows such as triggered emails, CRM updates, and form-based actions. I connect apps like Google Sheets, Gmail, Calendar, Forms, and Airtable to reduce repetitive tasks and improve efficiency. I also quickly learn new Zapier apps to meet specific automation needs.

I build automation workflows using Make.com to connect apps and streamline business processes. I can create multi-step automations with filters, routers, and conditional logic to handle different scenarios within a workflow. I also work with APIs, webhooks, and integrations to automate tasks such as data processing, notifications, lead capture, and CRM updates. I focus on creating efficient systems that reduce manual work and improve productivity.

I’m detail-oriented and produce accurate, well-organized work. I also improve efficiency using spreadsheets and simple automations to save time and reduce errors.

I work as a Chat, Phone, and Email Support Representative for a subscription-based company, handling replacements, refunds, and promo verification while providing product information, basic troubleshooting, and timely support. I also worked as a Technical Support Representative (chat and phone) for over a year for a premium audio equipment company.

I am very comfortable with technology, with strong skills in computer troubleshooting, maintenance, and software navigation. I learn new tools quickly and can independently research and solve problems as needed.

I can capture leads, build databases, and create forms and landing pages. I also integrate them into websites and set up basic automated email campaigns using Kit.