Emerson

Medical VA | Insurance Verification | Prior Auth | Appointment Scheduling

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Overview

Looking for full-time work (8 hours/day)

at $2.07/hour ($400.00/month)

High school diploma

Last Active

July 15th, 2026 (yesterday)

Member Since

July 14th, 2025

Profile Description

Medical Virtual Assistant Pharmacy Benefits Manager (PBM)

Experienced Healthcare Customer Service Representative with nearly one year of hands-on experience in Pharmacy Benefits Management (PBM). Specialized in managing patients, prescription insurance coverage, benefits, and billing inquiries while ensuring accuracy and HIPAA compliance.

Skilled in handling patient communications, resolving coverage and eligibility issues, and documenting cases using Salesforce (CRM) and Five9 (cloud contact center). Adept at working in fast-paced healthcare environments, providing clear explanations of benefits, and supporting patients with professionalism and empathy.

Top Skills

Customer Support » Healthcare

Experience: Less than 6 months

Healthcare Customer Service Representative with almost one year of experience in Pharmacy Benefits Management, supporting patients with prescription coverage, benefits verification, and billing concerns. Proficient in Salesforce for case management and Five9 for inbound and outbound patient calls.

Customer Support » Customer Service

Experience: 6 months - 1 year

Experienced customer service representative that manages concerns and inquiries about the product and services of the company.

Other Skills

Basic Information

Age: 19

Gender: Male

Website: Sign Up with Pro Account to View

Address: Carmona, Cavite

Tests Taken: DISC
Dominance: 37
Influence: 10
Steadiness: 21
Compliance: 32