Hi, I have 11 years customer facing role experience,
3 years Customer Service. and 3 years in Admin Assistant.
I have worked with tools like Oracle fusion management system, SAP, Salesforce and Service desk. Knowledgeable in using Microsoft outlook, Microsoft office, Teams, Excel, Canva and Capcut.
Experience: Less than 6 months
Uploading customer recovery explanations, editing and closing pending issues.
Experience: 1 - 2 years
Experience in uploading/entering customer recovery explanations thru sap. Editing and closing issues.
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