Current Employment Status:
Hired Full Time on Mar 26, 2026
Detail-oriented and reliable Medical Virtual Assistant with hands-on experience supporting healthcare providers through remote administrative services. I specialize in calendar and schedule management, patient coordination, insurance verification, billing support, and confidential record management, delivering accurate and timely results in fast-paced medical environments.
What I can help you with:
> Patient & Client Support
Provided professional and empathetic customer service via phone,
> Medical Records & Data Management
Maintained and updated confidential patient records with 100% accuracy, adhering strictly to HIPAA and healthcare privacy requirements.
> Billing & Insurance Support
Managed billing tasks, processed payments, reviewed medical codes, verified insurance coverage, and handled pre-authorizations to reduce claim denials and delays.
> Appointment & Calendar Management
Scheduled and coordinated patient appointments for OB-Gyne and General Surgery physicians, managed provider calendars, prioritized urgent cases, and eliminated scheduling conflicts.
> Provider & Clinic Coordination
Optimized physician schedules and clinic workflows to improve patient flow and maximize clinic hours.
> Patient Follow-Ups & Reminders
Handled follow-ups for lab results, post-surgery visits, and routine check-ups, ensuring continuity of care and improved patient compliance.
Experience: 10+ years
Experience: 1 - 2 years
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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