Gerilyn

Property Management| Customer Support | General Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 9th, 2026 (6 days ago)

Member Since

July 6th, 2025

Profile Description

Hi, I'm your reliable Virtual Assistant!

Erin — your dedicated and hardworking Virtual Assistant with 3 years of BPO experience in customer service, where I handled high-volume calls, emails, and live chats daily.
I've also worked as an Executive Assistant, supporting busy professionals with scheduling, correspondence, and day-to-day operations — and as a Community Association Manager (CAM), handling HOA/resident communications, administrative coordination, and community-related tasks.
I can help you with email marketing campaign setup and management, executive and administrative support, and community association management including resident coordination. I'm also experienced in customer support via phone, email, and live chat, as well as scheduling, data entry, and inbox management. On top of that, I can assist with social media management, content scheduling, and basic photo and video editing to support your brand's online presence.

Tools I work with:
SmartLead • ---------- • Claude AI • Canva • CapCut • MS Office • ChatGPT • Google Workspace

Top Skills

Office and Administration » Email Management

Experience: 1 - 2 years

Managed email/inbox Sorting it out which category it will fall

Customer Support » Customer Service

Experience: 2 - 5 years

3 years of BPO experience handling various accounts and high-volume calls, emails, and live chats. Skilled in resolving customer inquiries efficiently while maintaining a calm, empathetic, and solutions-focused approach.

Office and Administration » Executive Assistance

Experience: 6 months - 1 year

Supported busy professionals with scheduling, calendar management, email correspondence, and day-to-day administrative operations to keep things running smoothly.

Other Skills

Marketing » Social Media Management

Experience: 6 months - 1 year

Manages content scheduling, community engagement, and basic graphic creation using Canva and CapCut to support brand presence across platforms.

Professional Services » Management Services » Property Management

Experience: 6 months - 1 year

Handled HOA/resident communications, administrative coordination, and community-related tasks as a Community Association Manager (CAM).

Customer Support » Sales Support » Hotel Booking

Experience: 1 - 2 years

Experienced in handling travel and accommodation arrangements, researching best options, and coordinating bookings efficiently to meet client needs and preferences.

Office and Administration » Data Entry

Experience: 6 months - 1 year

Accurate and organized in collecting, inputting, and managing data using Microsoft Office, Chat GPT, Claude, and Google Workspace for decision-making and reporting purposes.

Marketing » Email Marketing

Experience: Less than 6 months

Hands-on experience setting up and managing email outreach campaigns using SmartLead, including writing sequences, varying CTAs, and monitoring campaign performance.

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tanza, Cative

Tests Taken: IQ
Score: 110: DISC
Dominance: 28%
Influence: 25%
Steadiness: 37%
Compliance: 10%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”