A Tourism Management graduate with a strong foundation in client service and administrative coordination, with hands-on experience in administrative tasks and as a Subject Matter Expert (SME) for a non-voice BPO account. Responsibilities included supporting team operations, maintaining quality standards, and assisting in resolving complex customer concerns.
Moreover I'm Proficient in Microsoft Office, Google Workspace, Zoom, and virtual calendar management tools, with strong written and verbal communication skills and a keen eye for detail. Highly adaptable, self-motivated, and committed to delivering accurate and efficient results.
Equipped with strong digital and organizational skills, ready to provide reliable and detail-oriented support as a Virtual Assistant and Customer Service professional, ensuring smooth operations and excellent client satisfaction.
Experience: Less than 6 months
Experience: 6 months - 1 year
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