Hi I am Jesus Jade C. Calvo. I am 21 years old. I am a High School graduate and I am a college undergraduate of Bachelor of Science Major in Tourism Management. I am a experienced Customer Service representative and Subject Matter Expert. 2 things about me is that I am a passionate worker with a lot of initiative to provide a excellent service and that I am a result driven worker and a solution finder. I always take it into consideration that I would meet my clients wants, needs and specifications. I am a self starter individual and that is why I always took my initiative and ownership in all of my works. I thrive on independency driving projects forward and finding solutions proactively. I work not only to earn a living but to ensure that I make an impact on the business objectives and goals of my clients. I love working and to find a solution and to provide a positive results and impacts.
Experience: Less than 6 months
Being an Subject Matter Expert in my previous work I was able to manage cases and been an authorize person to organize cases made by another agents.
Experience: Less than 6 months
I have been a 3 months consecutive top agent in my account during my time in the company with exceptional communication skills
Experience: Less than 6 months
I used to be an SME in a BPO industry in my country. I was able to handle a team and drive them to provide an exceptional results and impact to the company.
Experience: Less than 6 months
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