Virtual Assistant | Customer Service & Healthcare Support Specialist ? Open to Remote Opportunities
I am a detail-oriented and highly reliable Virtual Assistant and Customer Service Specialist with hands-on experience supporting U.S. healthcare accounts and solar service operations. I am currently seeking a remote, long-term role where I can contribute strong communication skills, process accuracy, and customer-focused support.
What I Offer:
Customer Service & Client Support (Inbound & Outbound)
Healthcare Virtual Assistance (HIPAA-compliant)
Appointment Scheduling & Calendar Management
Medical Billing, Insurance Verification & Benefits Explanation
Complaints, Appeals & Grievance (CAG) Validation
Escalation Handling & Conflict De-escalation (SEL experience)
Solar Industry Support, Billing Explanation & Payment Assistance
Documentation, Data Entry & Case Management
SME-level support and cross-functional coordination
Industries I?ve Worked In:
U.S. Healthcare (Medical Admin, Billing, Insurance, Escalations)
Solar Services & Customer Support
Tools & Systems Experience:
Salesforce, Airtable, OpenPhone, Google Workspace, Microsoft Office, UHC Systems (FACETS, PAS, Cosmos, ICUE, Maestro, WeRally, Solutran), and other healthcare platforms.
Why Hire Me:
Nearly 3 years of experience in customer-facing and healthcare support roles
Strong attention to detail and documentation accuracy
Calm, empathetic communicator?excellent with escalations
Process-driven, organized, and deadline-oriented
Able to work independently and collaboratively in remote teams
? Location: Philippines (Remote-ready)
?
? Contact:
If you?re looking for a dependable Virtual Assistant, Healthcare VA, or Customer Service Specialist who delivers consistent, high-quality support, I?d be happy to connect.
Experience: 1 - 2 years
Experience: 2 - 5 years
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