Hi, I’m Aprille Shane, a detail-oriented and resourceful Virtual Assistant with experience in social media management, Google Business Profile support, lead generation, data entry, customer support, YouTube management, and admin operations. I help business owners stay organized, keep their online presence active, manage customer interactions professionally, and complete repetitive tasks accurately and on time.
I have supported multiple UK restaurant businesses by managing Google Business Profiles, replying to customer reviews, creating Google posts, updating business information, handling social media engagement, tracking complaints, and preparing daily reports. I also have experience with lead generation for farms, contractors, real estate prospects, and local service businesses, including researching company details, finding contact information, removing duplicates, and organizing data in Google Sheets and CRM tools.
Aside from VA work, I also have a strong background in e-commerce, customer service, sales, and operations supervision. This helped me build skills in order processing, inventory tracking, customer communication, problem-solving, reporting, and team coordination. I am comfortable following SOPs, learning new tools, working independently, and supporting busy clients who need reliable daily execution.
Tools I use include Google Workspace, Google Sheets, Canva, Photoshop, YouTube Studio,
If you are looking for a reliable VA who can help with social media, lead generation, data entry, customer support, admin tasks, or YouTube support, I would be happy to help. I am organized, trainable, detail-focused, and committed to making your daily business tasks easier.
Experience: 2 - 5 years
I handled customer inquiries, order concerns, complaints, returns, refund-related issues, review replies, and service concerns through chat, email, social media, and review platforms.
Experience: 1 - 2 years
I cleaned, organized, and maintained data in Google Sheets. I removed duplicates, corrected formatting errors, verified contact details, standardized data fields, and prepared clean lead lists and reports.
Experience: 6 months - 1 year
I managed Facebook, Instagram, and Google Business content for UK local food businesses. I created captions, scheduled posts, replied to comments/messages, supported engagement, and helped keep business pages active and updated.
Experience: 6 months - 1 year
I researched leads for farms, contractors, local businesses, and real estate prospects. I gathered business names, websites, emails, phone numbers, owners, locations, and organized everything in spreadsheets and CRM tools.
Experience: 6 months - 1 year
I used Google, business websites, Facebook pages, local directories, and other online sources to research businesses, owners, services, locations, and contact details.
Experience: 6 months - 1 year
I have handled social media support, Google Business Profile tasks, lead generation, data entry, customer support, reporting, YouTube support, and admin tasks for different clients. I also have previous experience in office administration, e-commerce, and operations supervision.
Experience: 1 - 2 years
I use Google Sheets for lead tracking, data entry, duplicate removal, daily reports, upload trackers, customer issue tracking, and organized client workflows.
Experience: 6 months - 1 year
I scheduled and published social media posts, Google Business posts, and YouTube videos. I can follow content calendars, posting schedules, and client instructions accurately.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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