Joan

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $3.80/hour ($736.00/month)

Bachelor's degree

Last Active

July 8th, 2026 (15 days ago)

Member Since

July 1st, 2025

Profile Description

Customer Service, Chat Support, Cold Caller

Top Skills

Real Estate » Cold Calling

Experience: 1 - 2 years

I worked as a Cold Caller in a finance company, making high-volume outbound calls to introduce financial products and services, qualify potential clients, schedule appointments, handle objections professionally, update records accurately, and consistently meet sales and performance targets.

Customer Support » Customer Service

Experience: 5 - 10 years

I handled a high volume of inbound inquiries daily—resolving issues related to orders, shipping, returns, and product information. I’ve also contributed on the outbound side, following up with customers to ensure satisfaction, re-engaging shoppers with personalized promotions, and collecting feedback to improve service quality. I’ve consistently maintained strong customer satisfaction scores while meeting or exceeding key performance metrics.

Other Skills

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 116: DISC
Dominance: 30%
Influence: 9%
Steadiness: 35%
Compliance: 26%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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